Software or Web–Based POS System – What’s Right for Your Business?

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A good point of sale system can increase sales, provide the information you need to make financial decisions and help you provide first–class customer service. Point of Sale (POS) systems consist of hardware and software or a web–based program. There are some things to consider when deciding between a software–based or web–based POS program for your business.

Here are the major advantages and disadvantage of both types of POS systems:

Web-based POS

Advantages

• The provider will back–up all of your important information on their server so you won’t lose anything due to a computer crash or theft.
• You can access reports, inventory and other information from any computer with an Internet connection.
• You don’t have to purchase expensive POS software.
• Most services provide free updates so your POS program will never become outdated.
• Web–based POS programs are easy to upgrade. You can add features or work stations to fit your business as your business grows or during busy seasons.
• The provider can address technical problems instantly over the web by accessing your account and fixing problems remotely. Some even offer 24/7 support.

Disadvantages

• Web–based POS providers charge a monthly fee.
• You have to have the Internet connected to your retail workstation.
• Some providers require you to use their hardware, which can be expensive.
• If you lose your Internet connection, you won’t be able to access the program.
• Some providers charge a startup fee.

Software–based POS

Advantages

• There are no monthly fees associated with the software.
• The software–based POS doesn’t require an Internet connection.
• You can use any hardware that is compatible with the software.
• Software–based programs are generally easy to set up and use.

Disadvantages

• Some manufactures require you to purchase updates to keep your software current.
• You can’t upgrade the software—as your business grows you’ll have to purchase new software or more licenses.
• You can’t access reports, inventory and other information from any computer with an Internet connection.
• If you need technical support, you have to email or phone the manufacturer and relay the problem to them.

Click here to read comprehensive reviews on both web–based and software–based POS systems .